Last updated: December 2025
At Isabel’s Nails, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a purchase, or interact with us online.
This policy applies to all visitors, customers, and users of https://isabelsnails.com.
Who We Are
Isabel’s Nails
Calgary, Alberta, Canada
Email: info@isabelsnails.com
Isabel’s Nails is an online nail and beauty brand offering curated nail products, custom nail sets, and related accessories, with professional nail services launching in the future.
What Personal Information We Collect
We may collect the following types of information:
1. Personal Information You Provide
-
Name
-
Email address
-
Billing and shipping address
-
Phone number (if provided)
-
Account login information
-
Order details and purchase history
-
Information submitted through contact forms or “Join the List” forms
-
Product reviews you choose to submit
2. Automatically Collected Information
When you visit our website, we may automatically collect:
-
IP address
-
Browser type and device information
-
Pages visited and interactions on the site
-
Cookies and similar technologies (see “Cookies” section)
Customer Accounts
Customers may create an account on our website to manage orders and personal details.
You may edit or delete your account information at any time by logging into your account or contacting us.
Product Reviews
Customers may leave reviews on products. Reviews are publicly visible on the website.
We do not allow blog comments.
Payments
We accept payments through:
-
PayPal
-
Credit and debit cards
-
E-transfer
We do not store or process credit card details on our servers.
All payment transactions are handled securely by third-party payment processors according to their privacy policies.
How We Use Your Information
We use your information to:
-
Process and fulfill orders
-
Manage customer accounts
-
Communicate about orders, shipping, and customer service
-
Send transactional emails (order confirmations, updates)
-
Send marketing emails if you opt in (“Join the List”)
-
Improve our website, products, and services
-
Comply with legal and regulatory obligations
Email Communications
If you join our mailing list, you may receive updates, promotions, or announcements.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at info@isabelsnails.com.
Shipping Information
We ship worldwide.
Shipping addresses and contact details are used solely for order fulfillment and delivery.
Cookies
Our website uses cookies to:
-
Maintain site functionality
-
Remember preferences
-
Support account login and shopping cart features
Cookies may be set by our website or by trusted third-party services used for payments or performance.
You can disable cookies through your browser settings; however, some site features may not function properly.
Analytics & Third-Party Tools
We may use analytics or tracking tools to understand website usage and improve performance. These tools may collect anonymized data such as page views and interactions.
Third-party services we use may have their own privacy policies governing how they handle data.
Who We Share Your Information With
We only share personal information when necessary, including with:
-
Payment processors
-
Shipping and fulfillment providers
-
Website hosting and technical service providers
-
Legal or regulatory authorities when required by law
We do not sell or rent your personal information.
How Long We Retain Your Information
We retain personal information only as long as necessary to:
-
Fulfill orders
-
Maintain customer accounts
-
Comply with legal, tax, and accounting obligations
You may request deletion of your personal information, subject to legal requirements.
Your Rights (Canada)
Under Canadian privacy laws (including PIPEDA), you have the right to:
-
Access your personal information
-
Request corrections
-
Withdraw consent for certain uses
-
Request deletion, where applicable
To exercise these rights, contact us at info@isabelsnails.com.
Children’s Privacy
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
📧 info@isabelsnails.com
📍 Calgary, Alberta, Canada